81400 Privacy Policy — Protecting Malaysian Users' Information
This page explains how 81400 collects, uses, stores and protects the personal information of users in Malaysia. We are committed to handling your data transparently, securely and responsibly.
Last updated: 2026. Continued use of the platform constitutes your acceptance of this privacy policy.
Types of Information We Collect from You
When you register or use the 81400 platform, we collect several categories of information necessary for the platform to operate safely and effectively. Data collection is limited strictly to what is needed and does not exceed the scope of the platform's operational requirements.
Account Information
This includes your full name, date of birth, phone number, email address and identity verification details provided during registration. This information is used to verify your identity and ensure your account is accessible only by its rightful owner.
Device & Browser Information
Our platform automatically records technical information such as your IP address, device type, operating system, browser type and screen resolution. This data is used to optimise how the platform displays across different devices and to detect any suspicious activity.
Payment Information
We record deposit and withdrawal transactions in Malaysian Ringgit (MYR), including the payment method used (FPX, TNG eWallet, and others), transaction amounts, and dates. Full bank account numbers and credit card details are not stored directly by 81400 — these are handled by registered third-party payment processors.
Usage Data & Activity
We also record usage patterns such as games played, active session duration, bets placed and interactions with platform features. This helps us improve the user experience and identify unusual activity that may indicate fraud.
How Your Information Is Used
All information collected by 81400 is used solely for legitimate purposes directly related to platform operations. We do not use user data for any other purpose without prior consent.
- Verifying user identity and processing account registration.
- Processing MYR deposits and withdrawals securely and accurately.
- Sending important notifications related to your account, transactions or policy changes.
- Tailoring the platform experience based on your usage patterns and preferences.
- Detecting and preventing fraud, money laundering or platform abuse.
- Complying with legal and regulatory requirements in Malaysia.
- Improving customer support quality based on records of past interactions.
We will not use your information to make automated decisions that significantly affect your rights without giving you the opportunity for our team to review them.
Cookies and Tracking Technologies We Use
The 81400 platform uses cookies and similar tracking technologies to enhance platform functionality and usability. Cookies are small data files stored on your device when you visit our platform.
We use three main types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled without affecting platform functionality.
- Performance Cookies: Collecting information on how users interact with the platform for continuous improvement purposes. This data is gathered in aggregate form and does not identify individuals.
- Preference Cookies: Stores user settings such as language preferences, display options and account configurations to ensure a consistent experience on every visit.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some platform functionality. For more information on managing cookies, refer to your browser's help section.
Data Storage and the Security Measures We Practise
Protecting your personal information is 81400's top priority. We apply strict security standards to ensure your data is stored and transmitted securely at all times.
The key security measures we practise include:
- Data encryption during transfer using secure protocols.
- Password storage in an unreadable format using strong hashing techniques.
- Access to user data is restricted to staff who require it for legitimate operational purposes.
- Continuous system monitoring to detect any unauthorised access attempts.
- Regular security audits to ensure the platform infrastructure remains up to date.
Your data is retained for as long as your account is active or as required to meet legal obligations. When data is no longer needed, it will be securely deleted in accordance with established procedures. While we take all reasonable precautions, no system can guarantee absolute security — we encourage users to practise strong, unique passwords.
Sharing Information with Third Parties
81400 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes without your explicit consent. However, there are limited situations where data sharing may occur:
- Payment Processors: Transaction information that must be shared with third-party payment providers (such as banks or eWallet providers) to process deposits and withdrawals in MYR.
- Technical Service Providers: Companies that assist us in operating the platform infrastructure, bound by strict confidentiality agreements.
- Authorities: When required by Malaysian law, court order or an authorised enforcement agency.
All third parties involved in processing 81400 user data are required to comply with data protection standards equivalent to or higher than our own.
Your Rights as a User — Access, Correction and Deletion
As an 81400 platform user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Correction: If your information is inaccurate or out of date, you have the right to request a correction. Most profile details can be updated directly through your account settings.
- Right to Deletion: In certain circumstances, you may request that your personal information be deleted. This is subject to our legal obligations to retain certain records.
- Right to Object: You may object to the processing of your data for specific purposes that are not essential to the service.
To exercise any of the rights above, please contact our support team at [email protected]. We will process your request within a reasonable timeframe.
Any changes to this privacy policy will be posted on this page with a clear update date. Continued use of the platform after any changes constitutes your acceptance of the updated policy. We encourage you to check this page from time to time to stay informed about how we protect your information.
Have questions about privacy or want to learn more about how we handle your data? Check the FAQ section or contact support at [email protected].